Catering and Functions

ACU Catering

ACU in partnership with Ecco Hospitality are pleased to provide you with your very own dedicated catering website. This website is your one stop shop for all catering menus, ordering, information and special requests.

Please ensure that your room booking is confirmed by Campus Operations before you place a catering order via the website. Remember, computer labs and MacLabs have a strict ‘No Food’ policy.

Online ordering is simple – just follow these six easy steps:

  1. Follow this link to the Ecco Hospitality.
  2. Select your menu and quantities. When selection is complete, click the “Check Out” button.
  3. Complete the booking form: include room and time of your function, department & cost centre under Company / Organisation, and your contact details.
  4. Please include any special requests or dietary requirements under Special Comments / Requirements (gluten free, vegetarian only etc, or if some items need to be delivered at different times).
  5. Once you have reviewed your order and are happy with your selections, click on the “Submit” button at the bottom of the page to confirm the order. Your catering request is then sent to the catering team and an automated invoice summarising your request is sent to the user submitting the catering request.
  6. If you wish to pay immediately using the departmental Credit Card, click on the “Pay Now” button and complete the details on the following page. Be sure to include the reference number generated at step 5.

The menu is also available on flyers at Ecco Café near Reception, Ground Floor, 115 Victoria Parade.

Invoicing

Please note that the invoice that is issued to you must be paid by your School / Department. Campus Operations no longer debits these costs to your cost centre through the chargeback system. It is recommended and preferred that payment is made via your departmental Credit Card; however, for your convenience a cost centre method of payment is also provided.

Ecco Hospitality value your custom. Prompt payment would be appreciated.

Tablecloths

Should you require white tablecloths to be supplied and set up, please specify this in your order under Special Comments / Requirements. This incurs an additional fee. Please call Ecco Hospitalitydirectly if you need to discuss this option - call (03) 9416 0541 or 0447 588 882.

You do not need to request trestle tables for catering purposes as Ecco Hospitality will provide these.

Questions

Please feel free to contact Ecco Hospitality Manager Roberto Orsillo for any queries about the online ordering system or special requests. He is more than happy to answer any queries you may have!

Function Inquiries

Should you have any other questions regarding your function, please contact Reception.