Release policy

Approvals for release to enrol at another education provider are not automatic. Students must formally apply for approval from the Associate Director, International Admissions and Student Relations. A copy of the new provider's offer letter and any other supporting documentation must be provided with the completed release application form.

Students seeking release should refer to the Study in Australia – Transfer institute or course information.

The Department of Immigration and Border Protection (DIBP) requires that students who are granted a student visa must comply with Condition 8516 and 8202. Students considering moving to a lower AQF level course are urged to seek advice from DIBP prior to finalising their decision.

Students do not require a release letter under the ESOS Act 2000 once they have completed six calendar months of their principal course. The six calendar months are calculated from the first day of the principal course. The principal course is usually the final course of study that you will undertake. For example, if you are studying a pathway program followed by a Bachelor program, the Bachelor program is your principal course.

Refusals

The University will not grant release letters in the following circumstances:

  1. change of mind: students are able to apply for a transfer to other courses offered by ACU, but will not be granted a release to enrol with another provider on the basis of change of mind
  2. if the student applies to transfer from an ACU course/package to a lower AQF level course;
  3. if the student has not exhausted access to ACU’s support services for assistance with study or personal issues;
  4. claims of financial hardship or transferring to another provider with lower tuition fees;
  5. accommodation difficulties – distance, transport and/or living arrangement;
  6. if the request is considered detrimental to the student's well-being; or
  7. if the student is under academic or non-academic sanctions

Students who are refused have the right to appeal in accordance with the University's complaints and grievance policy and procedure.

Approvals

Release letters will normally be issued on the basis of the following criteria:

  1. The University not being able to provide a course
  2. The student not being able to proceed in their course due to prerequisite and or academic progression problems; or
  3. Written advice supporting a change from a government sponsor.

Students under 18 years of age

In addition to a copy of the new institutions offer letter the following must also be obtained for a student under 18 years of age:

  1. Written confirmation that the student's parent or legal guardian supports the transfer and
  2. Where the student is not being cared for in Australia by a parent or suitable nominated (blood) relative, the valid enrolment offer also confirms that the registered provider will accept that responsibility for approving the student's accommodation, support and general welfare arrangements as per Standard 5 of the National Code 2007.

Timeframe

Students will be advised of an outcome within 14 days of the formal request for release.

Forms

Release Application Form (pdf)