Team Problem Solving

Course: Team Problem Solving

Course objectives
To empower participants to clearly identify and define a problem, investigate its apparent causes, and apply suitable techniques for exploring possible solutions as a team.

Target audience
All employees who work in a team.

Course duration
2 days.

Outcomes for course participants
On completion of the training participants will be able to:
* Clearly identify and define a problem
* Investigate the components and apparent causes of a problem as a team
* Use appropriate creative techniques to explore possible solutions
* Use appropriate analytical techniques to narrow alternatives and make a sound team decision
* Understand their typical team approach to problem solving and achieve their action plan

Course content overview
* Understanding and defining a problem
* Investigating a problem
* Exploring alternative solutions
* Making a team decision
* Implementing a team decision
* Techniques to generate ideas and collect information
* Clustering, nominal group techniques, mind mapping, six thinking hats
* Skills practice
* Action plan

Instruction techniques
Lectures, workshops, team exercises, video.

Course presenters
Various.

Course fees
Price on application.

More information
Call Michelle on 02 9739 2325 for more information or to book a course.