Supervisory Courses

Course: Supervisory Courses

Course objectives
To give inexperienced supervisors a clear understanding of their role and responsibility as a supervisor and enable them to effectively set performance plans, coach and appropriately delegate to their staff.

Target audience
Supervisors without previous supervisory training.

Course duration
2 days (preferably spaced 1 week apart).

Outcomes for course participants
On completion of the training participants will be able to:
* Understand their role in the context of the organisation's vision, strategies and challenges
* Evaluate their own supervisory practices and learn from effective role models
* Delegate appropriately, according to the skills, commitment and developmental needs of staff
* Manage communication through effective skills practice, coaching and feedback
* Foster a learning environment inside the supervised area

Course content overview
* Your role as supervisor
* What is supervision?
* Effective role models in supervision
* Being a positive role model in building effective teams
* Your supervision practices
* Establishing appropriate performance expectations for staff
* Dealing with poor/unacceptable performance
* Recognising good performance
* Managing cultural diversity as a supervisor

Instruction techniques
Lectures, workshops.

Course presenters
Various.

Course fees
Price on application.

More information
Call Michelle on 02 9739 2325 for more information or to book a course.