Management

ACUcom Management and Supervision courses include:

Coaching and Mentoring
Empowers participants to provide effective, timely coaching to their team members and other staff and give valuable mentoring support to employees as appropriate.
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Counselling
Gives managers and supervisors a clear understanding of the role of workplace counselling and enables them to effectively begin counselling staff and referring them for further counselling when necessary.
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Cultural Awareness
Focuses on developing the key managerial skills that are necessary to overcome cultural and linguistic barriers through an exploration of issues involving organisational culture.
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Interview Skills
Identifies each participant's interviewing strengths, improves their skills in their areas of weakness, and enables them to develop a personal action plan to ensure their future interviewing success.
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Introduction to Leadership
Gives participants the skills to clearly understand their role and responsibilities as a front-line manager, be aware of their strengths and weaknesses as a leader, and be able to implement a leadership action plan.
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New Managers Course
Gives inexperienced managers the conceptual framework and knowledge to be able to effectively set performance plans, coach and appropriately delegate to their staff, give constructive feedback and build an effective team.
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Organisational Change
Enables managers and supervisors to lead staff more effectively through change and also improve their own ability to manage change.
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People Management
Develops skills that enable managers to provide valuable support and effective, timely people management skills to their team members, other staff and customers.
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Performance Management
Teaches participants how to set appropriate goals for their staff, coach and motivate them towards the achievement of those goals, deal appropriately with poor performance and recognise individual achievements.
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Recruitment and Selection
Enables participants to effectively advertise positions, screen applications, conduct recruitment interviews and make sound selection decisions using a behavioural interviewing approach.
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Supervisory Courses
Gives inexperienced supervisors a clear understanding of their role and responsibility as a supervisor and enables them to effectively set performance plans, coach and appropriately delegate to their staff.
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Workplace Trainer (Train the Trainer)
Gives participants the knowledge and skills to be able to construct a structured training/learning program based on workplace trainer competency category one.
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More information
Call Michelle on 02 9739 2325 for more information or to book a course.