Effective Communication

Course: Effective Communication

Course objectives
To provide participants with the skills to become more effective as readers, writers, listeners and speakers in their workplace and elsewhere.

Target audience
Mid Level Management.

Course duration
4 x 1/2 days.

Outcomes for course participants
On completion of the training participants will be able to:
* Identify their own strengths and weaknesses in communication
* Demonstrate enhanced skills in active listening and two-way communication
* Apply effective communication skills in appropriate situations
* Enhance their reading speed and comprehension
* Write effectively

Course content overview
* Types of communication and their relevance to different situations
* Communication self appraisal questionnaire
* Experiential exercises in oral communication
* Communication blockers
* Active listening
* Non-verbal communication
* Effective reading and writing

Instruction techniques
Lectures, workshops, role play.

Course presenters
Various.

Course fees
Price on application.

More information
Call Michelle on 02 9739 2325 for more information or to book a course.