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COMM218 Communication in the Workplace
10 cp
Prerequisites COMM102 Introduction to Communication or COMM103 Written Communication
This unit examines effective communication in the workplace against the background of factors that affect it, such as language, gender, and culture, and the forms it takes, such as negotiation, mediation, conflict management, interpersonal communication and assertiveness. The unit aims to develop students’ awareness of ethical and professional standards of behaviour in the workplace.
