We realise that making the initial contact with the clinic can be anxiety-provoking for many people. It does not need to be. Here is a step by step explanation of how we conduct our intake process, from your first call to your first appointment.
- Phone MPACC during business hours to make an appointment and specify if it is for counselling. Our friendly administration team will transfer you so you can speak directly with a provisional psychologist, who will ask you some initial questions about the services you require and how we can help you.
- At some times during the year, you may be briefly placed on a waiting list, and will be contacted as soon as possible.
- Your first appointment will be scheduled to last for 1.5 hours to allow for any paperwork to be completed.