Health Sciences

Organising a counselling service

We realise that making the initial contact with the clinic can be anxiety-provoking for many people. It does not need to be. Here is a step by step explanation of how we conduct our intake process, from your first call to your first appointment.

  1. Phone MPACC during business hours to make an appointment and specify if it is for counselling. Our friendly administration team will transfer you so you can speak directly with a provisional psychologist, who will ask you some initial questions about the services you require and how we can help you.
  2. At some times during the year, you may be briefly placed on a waiting list, and will be contacted as soon as possible.
  3. Your first appointment will be scheduled to last for 1.5 hours to allow for any paperwork to be completed.